Privacy & website data
Delta Trade Frames is a trading name of Dimple Services Limited. This notice explains the Delta Trade Frames website, enquiries and online order requests. Contact windows@dimplegroup.com or 020 8813 7272 with questions about your information.
Enquiries by email and telephone
If you contact Delta, your contact details, correspondence and project information are used to respond to your request, prepare a quotation and discuss any subsequent order. Please include only information relevant to the project. Business enquiries are handled to take steps requested before a contract and to manage legitimate business communications.
The project brief builder
The bespoke project brief builder runs in your browser. Entering details in this brief does not send an enquiry or create an order. Downloading a brief creates a text file on your device; you choose whether to email it to Delta. The separate online product configurator and checkout submit an order request to Delta when you complete the request.
When you choose Save draft on this device, the brief is stored using your browser’s local storage. It stays in that browser until replaced or removed through the browser’s site data controls. It is not an online account, and using another device will not retrieve it. On shared devices, avoid saving personal or confidential project information.
Online order requests, accounts and payments
When you submit an online order request, we receive the contact, billing and delivery details you provide, your product configuration and any order notes. We use this information to check the specification, prepare the complete price, arrange collection or delivery and manage your order. Order information is held in the website’s WooCommerce order system. If you create a customer account, your account and order information is used to provide access to that account.
Eligible fully priced configurations can be paid for online when collection is selected. Delivery orders and configurations requiring a quotation are submitted without payment; Delta confirms the specification and complete total before payment. Card payments are processed through Stripe. Payment status and transaction references are used to reconcile orders, provide support and manage refunds where applicable. See Stripe’s privacy notice for how it handles payment information. Information needed for quotations and orders is processed to take steps you request before a contract and to perform the contract; relevant business and accounting records may also be retained to meet legal obligations.
Website cookies and usage information
The website uses WordPress and WooCommerce cookies and browser storage to support sign-in, baskets, checkout and saved preferences. The site also loads Jetpack Stats and WooCommerce usage and order-attribution features, which can process technical details about visits, pages viewed and referral sources. These services are provided by Automattic; see its privacy notice and cookie information. Browser controls can remove or block stored site data, although blocking essential cookies may prevent baskets or sign-in from working.
Optional Google Analytics
If you choose Accept analytics, Google Analytics measures visits, pages viewed, interactions, device and browser information and referral sources to help us improve this website. The Google tag is not loaded before your consent or when you reject analytics. Advertising storage and personalised advertising are disabled. We remove query strings and fragments from the page and referral addresses supplied to the tag. We do not deliberately send enquiry text, names, email addresses or order details to Google Analytics.
Your choice is saved in this browser for up to 180 days. Analytics cookies are set for up to 180 days and may be renewed during later visits. Use the Manage analytics cookies control in the Cookie preferences section on this page to accept or withdraw consent. Rejecting after accepting stops future tracking and removes the Analytics cookies this website can access. It does not delete information already collected. Google processes analytics information under its privacy policy. Analytics is not loaded on checkout or account pages, or for signed-in users.
Technical website data and services
The website is hosted with IONOS and uses WordPress. Technical requests such as IP addresses and browser details may be processed by the hosting and website services to deliver and secure the site. WordPress uses cookies for administrative sign-in. The website design loads fonts from Google Fonts, so your browser makes requests to Google’s font service.
Google Maps
The contact page offers a Google Maps map. It loads only when you select Show Google Map; Google then receives technical connection details such as your IP address and browser information, and may use cookies under its own policies. You can use the written address or directions link instead. See Google’s privacy policy.
Keeping and sharing enquiry information
Enquiry information is kept for the time needed to manage the request, any resulting business relationship and relevant record-keeping obligations. Information may be handled through the hosting, email and technical service providers used to run the business. Ask Delta for further information about the handling or retention of your particular enquiry.
Your information and questions
You can contact Delta to request access to, correction of or deletion of your personal information, or to raise an objection or other data protection request. Rights depend on the circumstances and applicable law. You can also raise a concern with the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Last updated: 13 November 2026.